We make
magic happen

by creating cutting-edge Service
Management solutions.

The Recipe to Success

The ingredients are simple: We intimately focus on you and your organisation and strive to understand your challenges, known or unknown. Combine this with some of the most innovative minds in the technology space, a potent Service Management platform, and the ability to execute, and you have your success.

After all, Process Panda knows what customer success looks like, having built a flawless reputation as one of APAC’s leading Service Management practices, delivering modern-day solutions to everyday challenges for some 100+ organisations, and guess what? We are only getting started.

20,000

+ Processes Automated

•

1,000

+ Problems Solved

•

100

+ Happy Customers

Why Process Panda?

If you still need convincing, you should know you’re our ‘Why’. Your organisation and its people are our focus; we want to understand your culture, vision, and how you deliver your service offerings. Pandas are known for their adaptability, and so are we. Process Panda is committed to staying ahead of the curve, adapting to new technologies and practices in the Service Management space. This commitment is the reason Process Panda is the preferred Halo partner in the APAC region, with several offerings formulated around the Halo solution, including:

HaloITSM and HaloPSA Licensing

All-inclusive SaaS solution in the cloud with ISO27001 certification, meeting data sovereignty requirements, hosted in AWS Sydney Data Centre with no tiered plans or locked features.

Implementation Services

With over 200 collective implementations, our experienced team excels across various complexities. Leveraging best practices, we consistently deliver on budget, on time, and as scoped.

Service Management Advisory Services

With 40 years of experience and numerous completed projects, we're experts in Service Management. Let us apply our knowledge and strategy to help you achieve your vision.

Training & 24x7x365 Product Support*

Our in-house specialists offer complete training for HaloITSM administration, with 24/7 local support in Australia for prompt issue resolution.

Book a Demo

Interested in seeing how HaloITSM can transform the way your team delivers exceptional service?
Schedule a demo with one of our experts today.

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